Privacy Statement
GVRA Privacy Statement
Introduction
The Georgia Vocational Rehabilitation Agency (GVRA) is committed to protecting the privacy and security of all individuals who interact with our website and services. This Privacy Statement outlines how we collect, use, protect, and disclose personal information in accordance with applicable federal and Georgia laws.
Scope
This Privacy Statement applies to:
- Clients and applicants of GVRA services
- Visitors to GVRA websites and online portals
- GVRA employees and contractors who use information technology and software for official business
Collection and Use of Information
GVRA may collect the following information:
- Identifying details (e.g., name, address, phone number, email)
- Medical and disability-related information
- Employment and educational background
- Website usage data, including cookies, IP addresses, browser type, and geolocation (if enabled)
GVRA collects this data through:
- Forms submitted online or in person
- Communications with GVRA staff via email, web forms, or phone
- Online service portals and applications
- Cookies and analytics tools
GVRA uses personal information to:
- Provide and coordinate vocational rehabilitation and related services
- Evaluate and improve our services and website
- Fulfill legal and regulatory obligations
- Communicate with clients, applicants, employees, and stakeholders
Privacy and Confidentiality of Client Information
GVRA protects client information in accordance with:
- The Americans with Disabilities Act (ADA)
- Section 504 of the Rehabilitation Act
- The Health Insurance Portability and Accountability Act (HIPAA), when applicable
- Applicable state privacy laws
Client data, including medical and employment information, is accessed only by authorized personnel and used solely to deliver services. Additional protections may apply for substance use disorder records under Title 42 Code of Federal Regulation Part 2 or for educational records under 20 U.S.C.A. § 1232g, the Family Educational Rights and Privacy Act (FERPA), depending on individual circumstances.
Data Sharing and Disclosure
GVRA does not sell or lease personal information. GVRA shares data only:
- With your consent
- As required by law
- With authorized service providers or government agencies for operations and compliance
Under the Georgia Open Records Act (O.C.G.A. § 50-18-70 et seq.), some records may be subject to public inspection. However, we protect personally identifiable information and exempt sensitive data (such as health and disability records) from disclosure unless legally compelled. For questions about GVRA’s Open Records Act compliance, please contact the Office of General Counsel’s Open Records Unit at Email: [email protected].
Cookies and Website Analytics
GVRA websites may use cookies and third-party analytics tools to improve user experience and monitor performance. You may adjust your browser settings to manage cookie preferences. Disabling certain cookies could affect functionality and browsing experience.
Security
GVRA implements reasonable security measures to help protect information from unauthorized access, use, or modification. While we are continuously committed to secure data transmission and handling, no system or method of data exchange over the internet can be completely guaranteed.
Data Retention
GVRA retains personal information for a duration necessary to fulfill service obligations or comply with applicable legal requirements. Data is securely disposed of when no longer needed.
Contact Information
For questions regarding privacy rights or data protection, please contact [email protected].
Need Help Understanding This Policy? GVRA is committed to providing accessible communication. If you need this statement in an alternative format or have questions about your privacy, please reach out to us using the contact information above.
This Privacy Statement is subject to periodic updates. The most current version will be available on our website.
Last updated: July 31, 2025