Performance Management


Value of Performance Management

  • Drives Accountability throughout the organization
  • Ensures there is alignment between individuals’ goals and objectives and their agency’s goals and strategic plans
  • Drives clear expectations with measurable, objective criteria
  • Provides opportunities for feedback to employees
  • Supports individual development planning to expand individuals’ skill sets


Guiding Principles of Performance Management

  • People drive improved performance not forms. Focus is relationships and feedback.
  • Performance management is a partnership between the manager and the employee.
  • There should be no surprises at review time.
  • Specific and objective feedback is key.
  • All individual performance goals should be linked to those of the department or agency.
  • Performance should be evaluated on what is to be accomplished as well as how it is to be accomplished.
  • Performance should be carefully measured and documented to ensure fairness and objectivity.