Descriptions of GVRA Administrative Offices

External Affairs
The External Affairs division encompasses legislative affairs, board and council relations, communications and marketing, constituent services and the federal WIPA/WIN program. The department handles all inquiries from lawmakers and elected officials as well as media. Additionally, staff support the Georgia Vocational Rehabilitation Services (GVRS) Board, the State Rehabilitation Council (SRC), the Statewide Independent Living Council (SILC) and the Employment First Council. Within External Affairs, the communications and marketing functions handle mass internal and external communications, regular agency publications like the newsletter, the website and the agency’s social media channels. Constituent Services assists clients, potential clients and customers of all programs as well as the general public with agency inquiries, and the department's Work Incentive Navigators help current Social Security Disability Insurance (SSDI) recipients learn how returning to work will impact benefits. 

Fiscal Operations
The primary mission of the GVRA Office of Fiscal Operations is to provide sound financial management and oversight to the agency Executive Director, administrative divisions and the five programs. The office consists of six (6) distinct areas. 

Accounts Payable/Disbursements – Processes payments to providers and vendors, tracks and records transactions involving the outflow of cash.

Accounts Receivable/Revenue - Tracks and records all sources of funding (revenue).

General Ledger – Reconciles all accounting transactions related to the agency’s financial statements.

Payroll – Manages payment of all employee related expenses including payroll tax withholdings and benefits.

Grants Compliance – Monitors, analyzes and prepares federal, state and local financial reports in compliance with grant awards.

Procurement/Contracts –Plans and manages the procurement of goods and services in accordance with state procurement regulations; manages provider contracting process.

General Counsel
The Office of General Counsel provides legal guidance and direction to GVRA. The General Council, Staff Attorney and Paralegal give enterprise-level legal support to the Agency’s administrative functions as well as to its five programs. General Counsel staff provide multi-level statutory, regulatory policy review and implementation, as well as input on the Department’s business practices in accordance with legal and policy requirements. Open Records requests should be sent to

Human Resources
The Office of Human Resources supports the agency by providing comprehensive human resources services to its nearly 1,200 employees. The Office of Human Resources assists Agency programs with recruitment, hiring and retention initiatives, development of policies, employee benefits, classification and compensation issues, employee relations, performance management, organizational development, training and fair and lawful employment practices. Click here for HR contact information or to view current job openings.

Information Technology
The Office of Information Technology supports GVRA with appropriate processes, technology and staff to empower the agency to meet its mission in a secure and efficient manner.  The IT team is responsible for the technical infrastructure including management of GVRA’s domain and email. Additionally, the IT team supports the hardware and software needs of all staff, including installation, special requests, orders and trouble shooting.

Planning and Budget
The Planning and Budget division provides budget-related services such as long and short-term financial analysis and executive operating budget development, monitoring and control. This department is involved in the planning, coordinating and integration of performance information into the budget development process. Also, Planning and Budget develops and prepares various financial reports for the agency and other government entities, working with the State Office of Planning and Budget for approval of budget strategies and amendments.

Property and Facilities
The Office of Property and Facilities provides a cross-divisional approach to the management of GVRA’s facilities, fleet, emergency preparedness and response coordination, parking, office space and assets and mail services. These services support GVRA’s objectives and promote high productivity, efficiency, employee satisfaction and general safety.